Strategic plan summary 2010–2011

PURPOSE
To deliver cost-effective and competitive products while maintaining capacity to meet owners' demands. 

VALUES AND BEHAVIOURS

• Responsiveness - recognizing the distinctive needs of all clients.
• Innovation - demonstrating initiative in adapting to changing needs and directions.
• Collaboration - operating in partnership with high ethical, professional and personal standards.
• Excellence - striving for highest quality outcomes and continual improvement.
• Transparency - reporting and communicating about our work.

ENGAGEMENT WITH STAKEHOLDERS

• Positive working environments created to deliver high quality performance.
• Collaboration nationally across sectors to create inclusive relationships
• with stakeholders.
• Commitment to finding creative and practical solutions for clients.
• Supportive, collaborative and responsive with all clients.

STRATEGIC GOALS
Education Services Australia will focus on three key strategic goals in 2010 - 2011:

1. Provide high quality services to schools, VET and Higher education sectors.
2. Build communication, collaboration and working partnerships with key stakeholders.  
3. Build a capable, agile and sustainable organisation.

GOAL 1
Provide high quality, cost-effective services and products to support education and training

Strategies
To achieve this goal Education Services Australia will:

• Leverage existing investment in resources, tools and infrastructure that are either owned nationally or by jurisdictions, where possible.
• Facilitate the national pooling, sharing and distribution of knowledge, resources and services to support and promote e-learning.
• Research and develop effective and innovative ICT systems for education and training.
• Deliver curriculum, assessment, professional development, career and library services consistent with the requirements of ACARA, AITSL, states and territories and other key stakeholders.

GOAL 2
Build communication, collaboration and working partnerships with stakeholders
and external agencies.

Strategies
To achieve this goal Education Services Australia will:

• Collaborate nationally across all sectors to create inclusive relationships with stakeholders.
• Commit to finding creative and practical solutions for clients.
• Develop working relationships with external agencies.

GOAL 3
Build a capable, agile and sustainable organisation

Strategies
To achieve this goal Education Services Australia will:

• Build a strong corporate culture based on networking, team work and interdependence.
• Develop and maintain effective internal communication and internal systems to support project reporting, resourcing, methodologies and cost controls.
• Maintain an appropriately skilled staff profile to deliver on MCEECDYAsexpectations
• Work to realise further cost efficiencies from the merger.

The Strategic Plan is informed by consultation with key stakeholders in the schools,
VET and Higher Education sectors, and by the Company objects agreed by MCEECDYA and it reflects current national policies and strategic directions.