Our strategic planning process
To ensure a well-rounded and considered strategic plan, ESA pursued a robust and thorough strategic planning process involving staff, the executive team and the Board.
Along the way, we gathered stakeholder feedback, conducted external research, interviewed Board Directors, interviewed the executive team, and held staff workshops.

Our strategy
Our ambition is to build on our existing foundations and enhance our impact across the education sector.
We recognise that the existing gap in access to digital technology is widening, and actively seek ways to give all teachers and students easy access to the content and services they need to improve outcomes.

ESA Strategic Plan 2024–26
Our strategic plan lays out our strategic direction for the next three years.
ESA’s 2024–2026 strategic objective is to support excellence and equity in education by creating, shaping and nurturing education solutions and building on our existing foundations to enhance our impact across the education sector.
The plan focuses on the following five pillars that will provide focus and support for achieving our objectives:
- Enhance teaching and learning through digital innovation
- Deepen our impact and broaden our reach as a preferred partner for education solutions
- Address the unique needs of students experiencing disadvantage
- Support and develop our people to make an impact
- Invest in infrastructure, systems and processes that facilitate impact and productivity.
Previous versions
Education Services Australia (ESA) acknowledges the important role education ministers have given the company in the development and delivery of Education Council reforms.
Since 2018, ESA has committed to publishing a strategic plan every three years, highlighting our strategic statement and pillars, our enabling plans and the measures of our success.