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Strategic Plan

Our vision is to make a positive difference for Australian students by working with all education systems and sectors to improve outcomes, enhance teacher impact and 
strengthen school communities.

Supporting excellence 
and equity in education

Our strategic 
planning process

To ensure a well-rounded and considered strategic plan, ESA pursued a robust and thorough strategic planning process involving staff, the executive team and the Board.

Along the way, we gathered stakeholder feedback, conducted external research, interviewed Board Directors, interviewed the executive team, and held staff workshops.

Strategic context

Four key themes emerged from our strategic planning process

01

Education sector

Australia’s education sector has strong capability and goodwill, but there are opportunities to strengthen the system for student success.

02

Emerging technologies

Emerging technologies transform classrooms and improve accessibility. AI tools like ChatGPT enhance personalised learning, helping teachers meet needs.

03

Government policy 
and operation

Education policy is evolving at national and state levels as ministers respond to challenges. Our strength is effectively adapting to this landscape.

04

Government priorities 
and education needs

ESA links policy with education needs. We provide quality solutions for educators and families, ensuring wider recognition to advance education goals.

Our strategy

Our ambition is to build on our existing foundations and enhance our impact across the education sector.

We recognise that the existing gap in access to digital technology is widening, and actively seek ways to give all teachers and students easy access to the content and services they need to improve outcomes.

A speaker presents to a seated audience in a conference room, with a presentation slide titled "Setting the foundations for a bright future" displayed on a screen at the front.
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Our strategic pillars

Our goal is to be recognised as an essential partner in the delivery of safe and effective education solutions informed by our unique understanding of our stakeholders’ digital opportunities and challenges.
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ESA Strategic Plan 2024–26

Our strategic plan lays out our strategic direction for the next three years.

ESA’s 2024–2026 strategic objective is to support excellence and equity in education by creating, shaping and nurturing education solutions and building on our existing foundations to enhance our impact across the education sector.

The plan focuses on the following five pillars that will provide focus and support for achieving our objectives:

  • Enhance teaching and learning through digital innovation
  • Deepen our impact and broaden our reach as a preferred partner for education solutions
  • Address the unique needs of students experiencing disadvantage
  • Support and develop our people to make an impact
  • Invest in infrastructure, systems and processes that facilitate impact and productivity.

Previous versions

Education Services Australia (ESA) acknowledges the important role education ministers have given the company in the development and delivery of Education Council reforms.
Since 2018, ESA has committed to publishing a strategic plan every three years, highlighting our strategic statement and pillars, our enabling plans and the measures of our success.

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